AirPods connection failed : how to fix?
First, make sure your gadgets have sufficient battery power, are turned on and updated to the latest software versions. Your Apple iPhone smartphone or iPod touch player should have an updated iOS, and your iPad tablet should have the latest version of iPadOS installed.
Fixing the connection error should be done in the following steps:
- Place both AirPods headphones in the charging case and make sure they are charging.
- To check if Bluetooth is enabled, go to Settings > Bluetooth.
- If AirPods headphones are connected, make sure they are selected as an audio device.
- In case the headphones appear in the device list but are not connected, proceed to the next step.
- Close the cover, wait 15 seconds, then open it.
- Press and hold the setup button on the back of the charging case for 10 seconds.
- The status light on the front of the charging case should flash white; this indicates that your AirPods are ready to connect.
- Place the charging case with the AirPods inside and the lid open next to your iPhone, iPad, or iPod touch.
- Follow the on-screen instructions on your iPhone, iPad, or iPod touch.
Test the Apple AirPods headphones. If still unable to connect, reset the AirPods headphone settings. If the reset does not help – we recommend you to contact the nearest Service Center to diagnose the device. Specialists will definitely help not only to identify the problem, but also to solve it in the shortest possible time.
No sound in one of your AirPods – what to do ?
First, make sure your headphones have 100% power in the charging case.
Second, you need to put your AirPods in the case. Give them time to recharge. After a minute, you need to flip the lid of the case without taking out the headphones.
Third, you need to make sure that the headphones are charged. If one of the headphones is discharged, wait until it has enough energy stored in it to produce sound.
Check to see if the headphones are working. If not, try resetting your AirPods or contacting a professional.
Why your phone can’t see your AirPods
The problem might not be the headphones, but the phone’s Bluetooth module. Turn that feature off and on. Doesn’t work? Try connecting the headphones to another phone or computer. If it works, then you should contact a technician about the Bluetooth function on your device.
